What's new

Black Hole VU+ Ultimo 4K Images Problems when flashing either vdi or office vu image

giub1981

Member
Messages
3
Joined
Dec 23, 2016
Reaction score
0
Points
1
Hi

I am new to the forum so any help would be appreciated.

I have just picked up my new Ultimo 4k and thought I would try and flash it with the vti image. I copied the image to my usb and put this in the usb post in the front of the box. I turned on the power and it asked me to press the front power button. The front display said that image was flashing. After a few seconds it said that the update was complete. I then turned off the box using the power button at the back of the box, unplugged the usb and powered it back on. I then got the VTI splash on the screen, however, that is all I get. Nothing else happens. I have tried to press help and menu on the remote but again nothing happens. I decided to refresh with the official VU image (to return it to the same as the box came), however, the same thing happens.

Im I doing something wrong? Did I flash it correctly?

Thanks
 

majz

Vuplus-Images Elite
Significant Contributor
Messages
414
Joined
Oct 8, 2014
Reaction score
327
Points
63
Hi

I am new to the forum so any help would be appreciated.

I have just picked up my new Ultimo 4k and thought I would try and flash it with the vti image. I copied the image to my usb and put this in the usb post in the front of the box. I turned on the power and it asked me to press the front power button. The front display said that image was flashing. After a few seconds it said that the update was complete. I then turned off the box using the power button at the back of the box, unplugged the usb and powered it back on. I then got the VTI splash on the screen, however, that is all I get. Nothing else happens. I have tried to press help and menu on the remote but again nothing happens. I decided to refresh with the official VU image (to return it to the same as the box came), however, the same thing happens.

Im I doing something wrong? Did I flash it correctly?

Thanks
Did you format your usb to fat 32
try this image
https://vuplus-images.co.uk/index.php?threads/vu-ultimo4k-backup-by-majz.21724/
 
Last edited:

Ten Below

SuperTux
Staff member
Admin
Moderator
Messages
7,935
Joined
Sep 9, 2014
Reaction score
7,765
Points
628
I then got the VTI splash on the screen, however, that is all I get.
Plug the usb into your pc/laptop to see what files are in vuplus/vuultimo4k, it sounds like the downloaded image did not extract properly & only splash_cfe_auto.bin has been detected during the flash process.
In other words reformat the usb & try again.
 

giub1981

Member
Messages
3
Joined
Dec 23, 2016
Reaction score
0
Points
1
Yeah I formatted to FAT32. Will reformat and try again. Just wanted to make sure I wasn't missing any steps.
 

pto11

BANNED
Member
Messages
2
Joined
Feb 21, 2015
Reaction score
0
Points
1
flashing needs more than only a few seconds, appr. 1..2 minutes.
I guess you miss some files on your stick
 
Last edited:
Messages
65
Joined
Feb 11, 2015
Reaction score
10
Points
8
Hi
I'm not sure if this will help but it's worth a try, once you format your USB ( FAT 32) copy the image compressed to the USB and un-compress the file on the stick it's self, that way it will have the correct file structure. Also when I flash my Vu Ultimo box, I leave the USB in until the box reboots it's self then I remove the stick without switching the box off.
 

DirtyDonki

Staff member
Admin
I am the Nice One
Messages
26,066
Joined
Sep 10, 2014
Reaction score
3,912
Points
728

icejedy

Member
Messages
6
Joined
Feb 4, 2017
Reaction score
0
Points
1
i have the same problem i flashed the vu+ ultimo 4k with many usb stick formatted in fat32 but after 2-3 minutes the decoder rebooted but after the splash images seems that go in stanby mode...
i tried different images but nothing changes....
can anyone help me please???
regards
 

DirtyDonki

Staff member
Admin
I am the Nice One
Messages
26,066
Joined
Sep 10, 2014
Reaction score
3,912
Points
728
See post 7
 

icejedy

Member
Messages
6
Joined
Feb 4, 2017
Reaction score
0
Points
1
sorry but i follow the instruction on how to flash the decoder but it doesn't work....
 
Messages
65
Joined
Feb 11, 2015
Reaction score
10
Points
8
I also have a Vu 4K Ultimo box, the 1st box that was delivered would not even boot up, so I sent it back to the supplier who changed the box for a new one, but used the original front plastic panel. The box works fine now, but I am just thinking maybe you also have a problem with the hardware and your box also needs to go back to the supplier as clearly it is under guarantee.
 

DirtyDonki

Staff member
Admin
I am the Nice One
Messages
26,066
Joined
Sep 10, 2014
Reaction score
3,912
Points
728
sorry but i follow the instruction on how to flash the decoder but it doesn't work....
I also have an Ultimo4K which is why I created the guide above as I also had some issues to begin with due to subtle differences in the file structure on the USB card.

I strongly urge you to follow through the guide slowly and ensure your USB stick is formatted correctly.
 

icejedy

Member
Messages
6
Joined
Feb 4, 2017
Reaction score
0
Points
1
i am sorry but i follow the instruction step by step...and non chance to have the new image on screen. the flashing seems to working good and the decoder rebooted but after the rebootin the display shows vu+ for some seconds and after that nothing more...
 

DirtyDonki

Staff member
Admin
I am the Nice One
Messages
26,066
Joined
Sep 10, 2014
Reaction score
3,912
Points
728
The fact that it flashes proves the flash process appears to be working. Perhaps you have chosen a bad image? Try to flash the original image back again and see if it then boots again OK.

Ensure the file structure is correct & do NOT unpack the tar.bz2 file in the archive!
upload_2017-3-9_10-22-35.png
 

icejedy

Member
Messages
6
Joined
Feb 4, 2017
Reaction score
0
Points
1
i am sorry but the problem is that i tried all the image for vu+ ultimo4k available on internet..i flashed many decoder like vuzero vuduo vuduo2, without any problems, i didn't ectract any of zip file inside the unapcked folder...
 

Reza_1980

Member
Messages
1
Joined
Mar 17, 2018
Reaction score
0
Points
1
i am sorry but the problem is that i tried all the image for vu+ ultimo4k available on internet..i flashed many decoder like vuzero vuduo vuduo2, without any problems, i didn't ectract any of zip file inside the unapcked folder...
You can use this program. flash your usb with this program and try flashing your STB.
I hope this solve your problem.
HP usb format tool
 
Last edited by a moderator:
Top Bottom