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Networking Support Still woes with mesh network

paulus

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I have recently installed a TP-Link Deco mesh network and a Vu+Duo4K (OBH 4.3). Firstly I had to separate the Deco network from the Sly Q network, but now everything works fine EXCEPT the Duo4K. I can connect either wifi or LAN (into the Deco remote hub) either way works fine FOR A SHORT TIME. Then my c-lines stop working, picture freezes, and going menu>setting>network shows the link disconnected! The strange thing is that although the Duo4K says it has no link it still responds to pings and I can access the box over the network using VuCC! Very strange - the Vu thinks it has no link, but it clearly has. Even worse, restarting the network doesn't work, the only thing that does is a hard power cycle of the Duo4K.

It's driving me mad. Any ideas
 

Peder

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I had exactly the same problem with my Vu+Duo4K and Google mesh network. The solution for me was to put an ordinary Asus router between my VU+ and the meshbox. Now it works perfect.. Not an ideal solution, but the only one who works for me so far. Good luck.
 

paulus

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Thanks Peder, very interesting. How exactly did you connect you Asus router? Was it LAN connected to a Google pod then separate wifi to the Duo4K, or what?

I have an ISP router (just used as modem) in the loft, with main deco as router cabled in to it, then Decos around the house (additional 3) with the odd device wired into their ports and most wifi connected with seamless roaming.
 

Peder

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Thanks Peder, very interesting. How exactly did you connect you Asus router? Was it LAN connected to a Google pod then separate wifi to the Duo4K, or what?

I have an ISP router (just used as modem) in the loft, with main deco as router cabled in to it, then Decos around the house (additional 3) with the odd device wired into their ports and most wifi connected with seamless roaming.
 

paulus

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Peder, I'm sure you're trying to tell me something?
 

Peder

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Yes its a LAN connection. The Google pod is connected to a switch. Then the swich is connected to the WAN port in the Asus router. And the VU+ is connected to a LAN port in the Asus router.
You can sure otherwise connect the mesh pod directly to the WAN port in the router.
 
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paulus

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The problem I have is an old house with solid walls and three levels (hence the need for a mesh). My internet enters in the loft where I have my ISP router configured in bridge mode, connected directly to my main mesh (in router mode). I have a number of old routers I could use, but struggle to work out how and where to connect. For reaching the ground floor I used to have my router on the first floor with PLA's connecting it to the ISP box in the loft. If I used an Ethernet junction and joined both the mesh (router) and my old router (via PLA's) to the ISP box would that work? in effect two routers connected to a single internet connection? If so do they need to have different ip regimes (eg 192.168.0.xxx and 192.168.1.xxx)?

Pardon my questions, but this is a bit new to me.
 

Peder

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I have different ip regimes (192.168.86.xxx in the meshnetwork and 192.168.1.xxx in the Router).
Mybe you can connect your mesh to the WAN in a router at your loft, and send wireless from the router to your VU+ ?
 

paulus

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The signal wouldn't reach the ground floor, but thanks for your help I'll have a play around with that tomorrow and post back to let you know. Just wondering whether I can connect across regimes - eg to connect my desktop's VUCC (on one regime) to the Duo4K on a second regime?

Thanks again.
 

Peder

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No problem. You may also do some small configuration in the mesh and the router to get it all working.
 

paulus

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Today I set my old router to provide a second wifi channel - but it was still connected to the router within the mesh. Looked good this morning, but this afternoon the network link has been dropped twice by the DUO4KSo back to square 1. Tomorrow I will attempt to connect my old router into the ISP box (either by an Ethernet switch, if I can find one, or onto another port) and see if that provides a more stable network. Will let you know.

I must say that it is only the Duo4K that is having difficulty with the mesh network, everything else works a dream. Maybe something Vu Plus should be looking at.
 

paulus

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No. I actually set it up to provide an additional wifi channel onto the same network but connected directly to the router pod. Thought it had worked, but proved wrong. I can't do anything during the evening, since I value my life, but in the morning I will try to set up my router as you suggested using either a feed from the ISP box into my router's WAN port and configure it as a different subnet, or see if I can find my Ethernet switch.
 

paulus

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Sorted at last.

I really wanted both the mesh and the router on the same subnet, so that my PC could access the Duo4K for telnet et.c. I achieved this by swapping the order, so that my old router used its WAN connection and the mesh (which I had to reconfigure as "access point") connected into the router. Now everything on the one subnet, all devices connect via the mesh except the Duo4K which connects to the router's wifi. All looks pretty solid now - fingers crossed to keeps that way.

Thanks for all your help.
 

Peder

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Good to hear. ! I did a DHCP-IP reservation in my mesh for my router. Then i also can accsess the Duo4K from my PC, even if I use the mesh network.
 
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