Not normally because you would be expected to fit a HDD yourself if you wanted to but yes, of course, on the Solo 4K it has its own slot at the rear for this, so no real reason for you to open the lid. Unless you can be careful and there are not obvious 'tamper' lables I'd be inclined to call them first anyway. They might just tell you to try reseating the cable as well but TBH unless you or someone has been in there or the box has been manhandled a lot reseating it is a bit of a long shot anyway.thanks mate i bought it from vu in london would it invalidate the warrantee if i took lid off
I'd be on the phone if it were me m8 but absolutely agree no reply to email is not what one would expect nor appreciate. I'd behi guys remember last week put a tread on about white line on LCD screen on vu well thought i would email vu in London where i bought it to ex plane problem this was last week guess what NO REPLY BACK GOOD SERVICE GUYS THANKS
Relatively new box? Still under warranty? If so then dealer time. If not then live with it or think about sourcing parts for it but it won't be easy nor I suspect cheap. Might still be worth approaching the dealer for advice/quote.